Privacy Policy

Welcome to Linethia. Your privacy is important to us. This Privacy Policy explains how We collect, use, disclose, and protect Your information when You visit www.linethia.com and purchase Our products.

By using Our Website, You agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely through payment gateways)
  • Order history

Non-Personal Information

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Date and time of access
  • Cookies and usage data

2. How We Use Your Information

We use the information We collect to:

  • Process and fulfil Orders
  • Provide customer support
  • Send order updates and transactional communications
  • Improve Our Website, products, and services
  • Personalise Your shopping experience
  • Detect fraud and maintain Website security
  • Send promotional offers, newsletters, or marketing communications (You may opt out at any time)

3. Payment Information

Payments made on Our Website are processed by trusted third-party payment service providers. Linethia does not store Your complete debit card, credit card, UPI PIN, or banking credentials on Our servers.

4. Cookies

We use cookies and similar technologies to:

  • Enhance Your browsing experience
  • Remember Your preferences
  • Analyse Website traffic
  • Improve Website performance

You can control or disable cookies through Your browser settings; however, some features of the Website may not function properly if cookies are disabled.

5. Sharing of Information

We do not sell or rent Your personal information. We may share Your information with:

  • Delivery and logistics partners
  • Payment gateway providers
  • IT and Website service providers
  • Legal, regulatory, or government authorities when required by law
  • Professional advisers in connection with business operations

These parties are authorised to use Your information only as necessary to provide services to Us.

6. Data Security

We implement reasonable technical and organisational measures to protect Your personal information from unauthorised access, loss, misuse, alteration, or disclosure. While We strive to protect Your information, no method of transmission over the internet is completely secure.

7. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce Our agreements.

8. Your Rights

Depending on applicable law, You may have the right to:

  • Access Your personal information
  • Correct inaccurate information
  • Request deletion of Your information
  • Withdraw consent for marketing communications
  • Request a copy of Your data
  • Object to certain processing activities

To exercise these rights, please contact Us using the details provided below.

9. Children’s Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites. We encourage You to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Last Updated” date. Continued use of the Website after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If You have any questions, concerns, or requests regarding this Privacy Policy, please contact Us:

Linethia Customer Support

Email: support@linethia.com

Website: www.linethia.com